Help Center

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Where’s my order?

UPDATE: Our fulfillment center is currently experiencing processing delays, so please allow a few extra days for orders to ship.

Once your order has shipped, we'll send you a confirmation email that will include tracking information.* 

You can also view tracking information from your order history page. If you have trouble viewing your order history, or you haven’t received your box within 10-14 days of being charged and there is no progress in the tracking information, contact us

*Tracking information may be limited or unavailable for certain shipment types, such as blades-only refills. 

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