How do I purchase an E-Gift Card?

How do I redeem my E-Gift Card?

Contact us and we’ll sort it out for you.

I am having trouble redeeming my E-Gift Card. What should I do?

As long as you have enough Dollar Shave Club credits to cover the cost of your first box, you can opt out of adding a payment method during check-out.

I received an E-Gift card. Do I need to provide you with my credit card information?

Oh no! Check your spam folder. If you can’t find the email, contact us and we’ll help you.

Help! I didn't receive my E-Gift Card. What should I do?

Need Help? Send us an email and we'll get back to you as quickly as possible

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Dollar Shave Club

E-Gift Cards

Gifting

Will I get a free handle?

Is there a fee to join?

Can I customize my subscription box frequency?

How do I contact you?

What can I expect in my first shipment?

How does a Dollar Shave Club Membership work?

Is there a way I can try your products before I buy them?

Do you offer a free trial?

Can women use your products?

Are your products available by subscription?

When will you ship my first order?

What if I want more than one blade type?

What's a great baked ziti recipe?

Partnerships and media inquiries

Sign  Up Questions

What is the Handsome Discount?

Is there a shipping fee?

Where do you ship?

Do you ship to P.O. boxes?

Do you ship to Military Addresses?

Are there shipping restrictions for certain products?

Do I have to be home to receive my order?

Will my shipments be forwarded if I move?

Do you offer expedited shipping?

Can I place an order whenever I want?

What are my payment options?

Do you accept PayPal?

Shipping and Billing

Do you offer any beard grooming products?

Are your products organic?

Are your products for all skin types?

Help! My child or pet ate your product.

Frequently Asked Product Questions

What is your cancellation policy?

What do you mean by 30-day Money Back Guarantee?

What is your return policy?

What is your refund policy?

Policies

General Questions

Can I skip a shipment?

Help! I forgot my email.

How do I update my payment information?

How do I change my address?

How can I reactivate my account?

Help! I forgot my password.

Account Settings

What if I don't need an upcoming shipment?

Where are my Membership Settings?

How do I cancel my Subscription?

What if I run out of something before my subscription box ships?

How do I switch razors?

Membership Settings

My Account

What is Snooze?

Auto-restock vs. Buy Now

Subscription box vs. Cart

How do I remove products from my cart?

Where can I find my order history?

How long does it take for my order to process?

Help! I received the wrong item.

How do I remove products from my subscription box?

My Box

Where's my order?

Can I cancel my order?

Can I get my order shipped now?

Do on demand orders affect my subscription box?

When will I be billed?

I think my last box was shipped to my old address. Help!

Shipping

My Orders

What is a Gift Set?

How do the new DSNC Gift Sets work?

Do I need to be a DSC member to buy a Gift Set?

Can my Gift recipient return or exchange their Gifts?

Are there expedited shipping options?

Can I buy more than one Gift Set?

Will you notify the Gift recipient?

I received a Gift Set. How do I redeem my Gift Card?

Can I create my own Gift Set?

Will the recipient be able to see my card information?

Gift Sets

How to attach blade to handle

How to Shave: Tips for getting the best shave

Why it's important to moisturize after shaving

Which DSC razor is right for me?

How to use Shave Butter

How To Videos

What s the difference between Club, Heritage & Humble Twin?

Which handle is compatible with my blades?

I need a new handle

How do I buy extra blades?

What's the best razor for me?

What do you recommend for thick facial hair?

What do you recommend for head shavers?

Do your other blades fit other brands handles?

How many shaves will I get from one cartridge?

Do any of the blades have a trimmer?

Do you sell safety razors?

Can I receive fewer blades?

Do you offer any shaving products besides blades?

Blades

How do I use Shave Butter?

What are the ingredients in Shave Butter?

How do I order Shave Butter?

Is Shave Butter scented?

Is there actual food butter in Shave Butter?

Is Shave Butter edible?

How long will a 6 oz tube of Shave Butter last?

How do I store Shave Butter?

Shave Butter

Can I order Shave Gel outside the Continental US?

Why should I buy Shave Gel?

Is Shave Gel scented?

How do I store Shave Gel?

How do I order Shave Gel?

What are the ingredients in Shave Gel?

How do I use Shave Gel?

Shave Gel

How do I use Shave Cream?

What are the ingredients in Shave Cream?

Why should I buy Shave Cream?

How do I order Shave Cream?

Is Shave Cream the same as Shave Butter?

Is Shave Cream scented?

Can I use Shave Cream to shave my legs?

How do I store Shave Cream?

Anything else I should know about Shave Cream?

Shave Cream

What are the ingredients in Prep Scrub?

Why should I buy Prep Scrub?

How is Prep Scrub different from Hydrating Face Wash?

Is Prep Scrub scented?

Can women use Prep Scrub?

How often can I use Prep Scrub?

How do I store Prep Scrub? What's the shelf life?

How do I order Prep Scrub?

How long will a tube of Prep Scrub last?

How do I use Prep Scrub?

I have acne, can I use Prep Scrub?

Prep Scrub

Post Shave Cream New Look

What are the ingredients in Post Shave Cream?

How do I order Post Shave Cream?

Why should I buy Post Shave Cream?

Is Post Shave Cream an aftershave of a moisturizer?

Is Post Shave Cream scented?

How do I use Post Shave Cream? How much should I use?

How long will Post Shave Cream last?

Anything else I should know about Post Shave Cream?

Post Shave Cream

What are the ingredients in Post Shave Dew?

Is Post Shave Dew an aftershave or a moisturizer?

How is Post Shave Dew different from Post Shave Cream?

How do I use Post Shave Dew?

Is Post Shave Dew scented?

How long will a bottle of Post Shave Dew last?

What's the shelf life of Post Shave Dew?

How do I purchase Post Shave Dew?

Why should I buy Post Shave Dew?

Post Shave Dew

What are the ingredients in Rescue Serum?

Can I use both Rescue Serum and Post Shave Cream?

How do I order Rescue Serum?

Can I use Rescue Serum if I have acne prone or oily skin?

Is Rescue Serum scented?

Should I use Rescue Serum daily?

Can I use Rescue Serum on days when I don't shave?

How do I use Rescue Serum?

Should I use Rescue Serum all over my face, or just the shaved area?

Rescue Serum

Why should I use Beard Oil?

How do I order Beard Oil?

Can I use Beard Oil as a shaving aid?

Is Beard Oil scented?

How do I store Beard Oil? What's the shelf life?

How long will a bottle of Beard Oil last?

I have oily skin, can I use Beard Oil?

How often should I be using Beard Oil?

How doo I use Beard Oil?

What are the ingredients in Beard Oil?

Beard Oil

Shaving Products

Why should I buy Hair Pomade?

What are the ingredients in Hair Pomade?

How do I order Hair Pomade?

Is Hair Pomade scented?

Hair Pomade